Return & Refund Policy
Return & Refund Policy for iBoff RCC
Thank you for shopping with iBoff RCC. We specialize in custom-engineered MacBook and Mac Mini upgrade products. Due to the nature of our specialized components, we have a strict return and refund policy to ensure fairness and clarity.
1. Eligibility for Returns
- Returns are only accepted within 14 days of delivery.
- Items must be unused, in original packaging, and in resellable condition.
- Custom orders, specially manufactured products, or modified PCBs are non-refundable.
- We do not accept returns for products damaged due to improper installation or third-party modifications.
2. Non-Returnable Items
- PCB boards that have been soldered or modified.
- Items damaged during installation.
- Digital products or consultation services.
3. Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7 business days.
- Shipping costs are non-refundable.
4. Exchanges
- We only replace items if they are defective or damaged due to manufacturing faults.
- Exchange requests must be submitted within 14 days of delivery.
5. Shipping Responsibility
- You will be responsible for paying for your own shipping costs for returning your item.
- We recommend using a trackable shipping service or purchasing shipping insurance.
6. International Orders
- Customers are responsible for any import duties, taxes, or custom clearance fees.
- iBoff RCC is not liable for delays or returns caused by your country’s customs process.
7. Contact Us If you have questions about your order, contact us at main.iboff@gmail.com or via our Facebook page at https://www.facebook.com/Logicboard.Macbook/
By purchasing from us, you agree to this Return & Refund Policy.
Note: This policy is subject to change without prior notice.